PARAGON Communications Services is a leading provider of nationwide installation and maintenance services for public access telecommunications equipment including correctional facility call control systems and phones, facility wiring, pay phones, enclosures and interactive kiosks. Paragon provides general services in 31 states and currently supports over 100 correctional facilities in 10 states.

Paragon’s management team has over 15 years of continuous and direct experience in the unique requirements of correctional and public access phone systems and associated technical services.

Project Management
bullet point Phone Management
bullet point Site Surveys
bullet point Site Preparation and Restoration
bullet point Wiring and Cabling
bullet point Electrical/Telephone Connections
bullet point Inmate Call Control Systems
bullet point Router and Phone Installation
bullet point Call Control & Recording Equipment       

bullet point Programming, Testing and Setup
bullet point Repair & Maintenance
bullet point Site Administration
bullet point Set Monitoring
bullet point Cash Collections
bullet point Dispatch and Back Office Support
bullet point 24x7x365 Call Receipt
bullet point Trouble Ticket Tracking and Stats
bullet point ADA Compliance

In addition to routine public access locations, Paragon's experienced management and technicians perform these requirements in a variety of high profile and demanding locations:

bullet point State and Federal Prisons
bullet point Local Jails
bullet point Airports
bullet point Covention Centers
      

bullet point Stadiums and Arenas
bullet point Malls and Major Department Stores
bullet point Hotels
bullet point City Sidewalks